Terms & Conditions
Online Shopping


We have taken great care in presenting the products on our website as accurately as possible. However, the images you see will depend on your monitor's display and colour capabilities. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise. Before you place an order you should read the following: Acceptance of your order, Delivery Information and Returns Policy. These pages form part of these terms and conditions and contain important information about your order.


By submitting an order to us through our website, you represent and warrant that the payment details provided on your order are valid and correct, and that when your order is accepted and processed by us, payment will be made in full. If the Billing details for your order are the same as your Delivery address details, by placing an order on the website you confirm that you are the person referred to in the Delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the Billing details.


Visitors under the age of 16 should not register with this website or submit any information to us.




Acceptance Of Your Order


Order acceptance and the completion of the contract between you and Le Chic will take place when your order is dispatched, unless you have cancelled the order in accordance with the Order Cancellation instructions set out below.


Non-acceptance of an order may be a result of one of the following:

  • The product you ordered being out of stock - see Product Availability
  • Our inability to obtain authorisation for your payment
  • The identification of a pricing or product description error
  • Failure to meet the eligibility to order criteria set out in the Terms and Conditions

Internet orders will be confirmed by email. Should you not recieve confirmation within 10 business days, please contact our order line on 01162 518519


Our operators will be delighted to help you place an order over the telephone, advise you on the range of merchandise we offer on our website and help you with queries about payment.





Our Salon Opening Times


Our salon and Orderline are open from

  • 9am to6pm Monday, Tuesday & Saturday.
  • 9am to 8pm Wednesday & Thursday.
  • 9am to 7pm on Friday

Please call 01162 518519.




Cancellation of Orders

If you wish to cancel your order please contact Le Chic Beauty Salon by:

  • calling 01162 518519 between 9am to 6pm Monday to Saturday
  • returning your acknowledgement email to us stating your intention to cancel the order

It may not always be possible to stop an order from being dispatched, as we endeavour to process orders immediately. If your order has already been dispatched please return the order following the instructions contained within the parcel. Please note that your right to return goods does not apply to certain products. Further details are set out in our Returns Policy.

Where your order is returned to us within 7 working days of your delivery, or you notify us in writing or by email of your wish to cancel your order within this period, the cost of your order and your original postage and packing charge will be reimbursed in full.





Payment Methods


We accept payment by

  • MasterCard,
  • Visa,
  • Visa Debit,
  • Switch, Solo
  • and PayPal.

Please note that we do not accept cash, cheques or gift vouchers as payment online.




Prices

All prices shown on the website are in £ Sterling and are inclusive of VAT, where applicable. Prices may change and offers may be withdrawn at any time.




Product Availalability

We feature products on our website that have been carefully selected for Online Shopping. Once an item is sold out it will be taken off the website at the earliest opportunity and may not be available again. Prices of products may change from time to time. If items that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order. All items are subject to availability. If, due to unforeseen circumstances, it is necessary to substitute an item, the item will be of equal or greater value than that which it replaces.

All products are subject to availability. If, due to unforseen circumstances it is necessary to substitute an item, the item will be of equal or greater value than that which it replaces. Substitutions will only be made with your prior consent.




Delivery

We endeavour to deliver within 10 working days of your order being placed unless alternative dates are stated in the product description, this is subject to goods being in stock.

Due to unprecedented demand we are unable to guarantee delivery earlier than this time frame.

The following charges apply per Product:

  • Mainland UK = Refer to individual product description
  • Non-mainland UK including Northern Ireland = £5.00 Gift Wrapping/ Cards

We do not currently offer a message card or gift wrapping service for online orders.



 

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